You’re Coaching Whom?
Here’s how it started…
With March being Women’s History Month, at the beginning of the month I was chatting with a colleague and we thought about how amazing it would be to have had the chance to coach a famous woman from history. What an experience it could be to understand what drove them, understand their thinking behind their major decisions, and more importantly, to help guide them to be even more impactful and see how a coaching relationship might have informed how they chose to lead. How might it have accelerated or expanded their trajectory?
The more we played with this idea, I found it difficult to choose someone – because I would want to be sure the facts were accurate, that I didn’t miss key events in their life that informed who they were as a leader, and that I didn’t offend anyone! Then we explored the idea of choosing a fictional character, and suddenly it felt easier – much more license to play. So, this is how we landed on Hermione Granger from the Harry Potter series…
What if Hermione Granger had an executive coach? How might that have impacted her trajectory and the way she chose to lead and make a difference in her world?
Here are some caveats…
The purpose of this blog is to have fun reading the imagined coaching conversation, and to provide a setting for you to reflect on the same questions that I pose to Hermione. While you are enjoying the story, please take the time to think through the questions for yourself. Hopefully, you will gain new insights about yourself as a leader and discover new perspectives that can help propel you forward to discover your path to bold and extraordinary leadership.
Here’s some context…
Hermione is a Muggle-born witch – that is, unlike most of her witch and wizard peers, she did not grow up with magical parents, but rather two human (or Muggle) ones. She did not learn she was a witch until she was accepted into Hogwarts School of Witchcraft and Wizardry at age eleven. However, despite Hermione discovering her magic later than the average wizard, she is known as one of the most capable and intelligent witches of her year. She was often bullied at school and faced many microaggressions; some derogatorily called her a ‘mudblood’ because of her non-magical heritage, others called her a ‘know-it-all’ as a result of her intellect and status as the best academically. Hermione often showed up believing she knew best and wanted to control the situation, but after befriending Harry and Ron in her first year and developing a fierce loyalty to them as the years went on, we see her – controlling style’ begin to loosen as she realises that sometimes rules can be bent and broken when they are unjust. As we navigate her coaching engagement, we will begin to see a theme of standing up for those who are unable to stand up for themselves as a key motivator in Hermione’s actions.
The following is my first (imagined) session with a young, twenty-something Hermione, fresh out of Hogwarts, just starting her career at the Ministry of Magic and still with an exciting journey ahead of her. I have done my best (with the help of some Potterheads) to capture what I believe Hermione would think and feel during this time in her life, but as a disclaimer, this is fictional! More avid Potter fans may think she would respond differently. I welcome your feedback!
Let’s get started!…
For expediency, assume we have covered the coaching goals, expectations, and confidentiality conversation.
COACH:
Hermione, how are you today? I’m honoured to partner with you on this journey and begin our coaching relationship.
HERMIONE:
Thank you, I’m excited too. Although I must say I’m a little bit nervous. I don’t quite know what to expect.
COACH:
Thank you for letting me know, Hermione. Don’t worry, we’re in this together, and this is your time. This is an opportunity for you to better understand who you are as a leader, what motivates you, how you process information and make decisions, and how others see you.
Over the course of our engagement, we will work together to help you discover the conditions that you need in order to thrive, how you get in your own way to achieve your goals, how you communicate effectively or not, how you’re most comfortable engaging with people, and how you can be more proactive to own your unique talents and gifts to express them in the most effective way and deliver the impact that you want to see.
I also want you to get a clearer understanding on what you really want to do and how you want to go about achieving it.
I know this is a lot. We will take our time and layer the process to build upon your insights and discoveries about yourself. I am confident that you are up for the challenge. Does this make sense?
HERMIONE:
This sounds really exciting. I’m eager to get started.
COACH:
Fantastic! So, I’m going to start by asking you a couple of reflection questions. I don’t want you to overthink them, just tell me what comes to mind, there’s no judgment. If I were to ask your classmates, colleagues, and friends to describe you and what they value most about you, what do you think that they would share with me?
HERMIONE:
Right, okay. So, they would say that I am smart, and that I can think quickly under pressure. That I’m very loyal, too, hopefully. And when I see something that doesn’t seem fair to me, they would say that I latch on to it to figure out ways to make it better.
COACH:
That’s great. And what else do you think they might share?
HERMIONE:
Well, they would probably say sometimes I can be annoying because I’m so smart, but they would also feel like they could ask me anything because I will likely have an answer. They would also say that I have a really good heart and care for people, and that I am quite determined once I set my mind to something that I care about.
COACH:
Is there anything that you wish that they would say about you that they may not think of?
HERMIONE:
Well, I suppose I wish people would not misinterpret me having the answers as me trying to be better than them. I’m just trying to help solve problems and keep us all safe. I can admit that when I was first starting out at Hogwarts, I did feel the need to prove myself. But I just wanted to be seen as an equal, and I thought that making sure I knew all my classes back to front would mean I would fit in, but it seemed to have the opposite effect. I was bullied in my younger years at school, for being a ‘know-it-all’ and a ‘goody-two-shoes’. It wasn’t too severe, and I always tried to brush it off and act like I didn’t care, but of course I did. I remember crying in the bathroom when I was in my first year because I overheard Ron, of all people, calling me a ‘nightmare’. I can laugh about it now, but at the time it really upset me. It made me feel very alone. But even when Ron and Harry made fun of me, they were the ones that saved me when I was attacked by the troll. Funny how my lowest point also became the moment the three of us would become real friends.
But yes, sorry, I got a bit off track there. The point is I just didn’t want to be judged for my background as a Muggle-born. I just wanted to be recognised for who I was. I don’t think the boys ever noticed how hard it was for me to keep a brave and strong front so that they could continue to rely on me.
COACH:
I think that’s very insightful, Hermione. Thank you for sharing. Let me ask you, thinking about what is most important to you, what do you love to improve and have input in?
HERMIONE:
I care about my friends. They may have thought I was a nightmare at first, but they still didn’t hesitate to save me from a troll. I care about finding ways to help people that can’t help themselves, and I want them to know that they can count on me. I get very frustrated when I see things that I think are unjust or when people are being treated unfairly. I want to help make it better, to protect them and lift them up.
COACH:
These are wonderful attributes. Let’s talk a bit more about when you say, “help people that can’t help themselves”. What is happening that causes you to get frustrated? What do you see or what is going on that signals this reaction? How does it make you feel?
Try to think of some examples about how you approach these situations. Also, while you are thinking about examples, I would like you to reflect on when this happens, is this based on your own assessment, or is it based on information that you’ve gotten from whoever you think is being treated unfairly?
Take your time to think through these questions. Maybe as you share some examples with me, more insight will emerge for you, and we can explore this with a bit more granularity.
HERMIONE:
Yes, okay. Let me think…the first time I tried to improve something I was just fourteen. I discovered that Hogwarts had house-elves working in their kitchens, being forced to work without any pay, and just generally were treated like slaves. I hated how unfair it was, and hated the fact that so many wizards believed that house-elves were happy to do their bidding. They had never known anything else, never been offered any sense of freedom, and I wanted to help show them that they could have more, and that they deserved more than just a life of servitude.
So, I put together the Society for the Promotion of Elfish Welfare (SPEW), but I could never get any support behind it. I still would like to lead this. I think I have always wanted to be able to make a difference in my world, and I believe I can do that if I knew how to get the support that I need to help make things happen. I haven’t had many instances of formally leading people, but that’s part of the reason why I wanted to come here and work with you. I think I could have what it takes to be a good leader, I’m just not sure how to start taking those steps. I will say, from that first attempt, I believed so much in what I was saying that I think I forgot I needed others to believe in me and my cause too.
COACH:
You have good insight here. And as a leader one of the most important skills is to communicate to others in a way that sets a clear vision, that articulates a clear ‘why’, and is conveyed in a way that resonates for them. We will focus on effective communication and engaging key stakeholders when we build your Impact Plan. Another attribute you mentioned earlier was that you care about finding ways to help people and knowing that they can count on you. Can you tell me more about this?
HERMIONE:
I quite like being relied on to be the thinker of the group, and I believe that Harry and Ron rely on me to be prepared for all possibilities, even if they don’t realise they are doing it.
I think it’s about knowing that I have a part to play, that my role in those situations is making a difference for others. I suppose you could say I like seeing the difference I make, it’s quite a rewarding feeling. I suppose my deciding to leave Hogwarts in my final year to help Harry find the Horcruxes is an example of this.
COACH:
Can you tell me more about that?
HERMIONE:
After we discovered that You-Know-Who had split his soul up and hid them in different objects as Horcruxes, I insisted on helping Harry to locate and destroy them. So did Ron, of course. But this meant having to leave school. Even though I loved learning, I knew Harry needed me, even if he never asked directly. And I believed that I needed to be there. I think things might have gone differently if I never decided to go.
And, as I think about this, I realise that as I’ve gotten older, I feel more confident in myself and my abilities. When I made the bold decision to leave school for the year, I knew it was a risk, but it really taught me a lot about myself and how I enjoy being someone people can rely on, which is what inspired me to go back to school, complete my studies, and apply to work in the Ministry of Magic. I knew that if I ever wanted to make real and lasting change, it would be by doing it at a legislative level.
COACH:
You were very brave to step away from your studies to help Harry in his quest. I would like to ask, before we close our first session, you spoke about your job at the Ministry and wanting to make change.
What are the most important changes that you want to be a part of? Once we are clear on this, we can explore the most effective ways that you, with your preferred style and your talents, can make the most impact.
HERMIONE:
What’s most important right now is my work on my SPEW campaign to get better treatment for house-elves. I learnt a lot from that experience back when I was 14 and it is helping me now. I haven’t dived in all by myself or tried to start before I am able to handle the responsibility. I did that with my first attempt and didn’t quite realise all the leadership skills needed to lead such a change. I need to work on rallying people behind a cause, and I also need to take the time to work with the house-elves to make sure they have a voice in the campaign. As much as I want their betterment, it’s ultimately about what they want, too.
Even though right now my job ranking is low, I know it is a path to make an impact. And I know I could do more if given the chance. One of the reasons I came to the Ministry is that I believe that the wizarding world can be a better place, and I want to be a part of making that happen. In some sense, I think my academic aptitude would be helpful here. Transferable, even. The Ministry employs some of the best and brightest witches and wizards. They have been alive a lot longer than me, but so much has changed since they first came around. I want to bring a fresh perspective.
COACH:
I think the fact that you are able to look back on your previous attempts and begin to see the areas that need improving is going to make our coaching sessions that much more effective, so, well done.
Hermione, we covered a lot of ground today. What I would like you to do until we meet again next time, is to reflect on all that we talked about. Write down your answers to the questions we discussed today in more detail and see if you begin to identify any patterns or themes. Then when we meet next, we will dig more deeply into your responses. It is important that we take the time to build a solid understanding of who you are as a leader, what motivates you, and how you respond and interact in different situations. This will help us identify your strengths to lean into, as well as where you might want to focus your development. We want you to strengthen and refine the leader that you want to be so you can achieve your goals and aspirations, not what others want you to be. How does that sound? Do you have any questions?
HERMIONE:
No questions. If I’m honest it has been a bit overwhelming, I wasn’t quite sure what to expect, but I’m excited to continue working together. I feel like I am already learning a lot about myself.
COACH:
That’s great to hear, and I appreciate your deep thinking today, and for being so willing to dive right in. We can probably attribute that to your determination and your love of learning! I will send you the key questions we discussed to help provide a structure for your reflection. Thank you and have a fun and wonderful week.
HERMIONE:
Thank you!
Keep an eye out for Part Two of our series where we re-unite with Hermione in her second coaching session and begin to gain a better understanding of the crucible moments in Hermione’s life which shaped who she is as a leader.